Quick Answer to
the Frequently Asked
Questions

Our partnership team reviews all applications within 24-48 hours. Once approved, you'll receive your partner credentials and can start onboarding immediately with support from our dedicated team.

No, there are no upfront costs or setup fees to join our partnership program. It is completely free to sign up and start referring or integrating.

Partners receive a dedicated account manager, 24/7 technical support, co-marketing materials, and access to our exclusive partner community portal.

Revenue sharing percentages vary based on the partnership tier and the volume of shipments. You can earn up to 30% commission on referrals.

No, there are no strict minimum volume requirements to start. Our programs are designed to accommodate both emerging agencies and enterprise platforms.

Integration is simple with our one-click connect feature or through our comprehensive REST API. Full developer documentation is provided.

Yes, you can manually select a courier partner for each order or let our smart recommendation engine choose the best one automatically.

Absolutely! Our platform supports multi-carrier shipping, so you have full flexibility to assign different courier partners concurrently.

Yes, COD is fully supported across all our integrated courier partners with fast remittance cycles.

Once a shipment is manifested and tracking is generated, you cannot change the courier. You must cancel and recreate the shipment.

You can print shipping labels and invoices individually or in bulk directly from your dashboard's orders section.

Pickups are automatically scheduled when you manifest a shipment. You can also manually schedule or reschedule pickups from the dashboard.

Yes, we offer a 14-day free trial on our premium platform features so you can test integrations and evaluate our services.

We proactively monitor fulfillment speed and delivery success rates. You can view analytics and courier partner ratings directly in your dashboard.